We will always act in your best interests, if this means you are better off staying in your property, we will help you to achieve that and signpost you to the relevant help.

All professionals involved with the sale of your property will be properly qualified and affiliated.

You will never be obliged or put under pressure to sell your property to us.

We will always treat you with courtesy and respect.

We will treat anything you tell us as confidential.

We will respond to you promptly, usually within 1 working day.

Any information will be clearly explained.

No hidden costs whatsoever.

Any formal offer to buy your property will remain valid for 28 days.

The timescale to purchase will be tailored to suit your needs.

If we are unable to help you, we will do our best to put you in touch with others who may be able to assist you.